TODO TODAY 09 / More inquiries
Make it easy for customers to refer a friend
Give customers a simple way to connect you with someone you can help.
Be specific about who you help
A customer can refer you more easily when they know what a good fit looks like. Name the problem you solve.
Give them a message to share
Write a short description and a link they can forward. Keep it helpful, not pushy. Ask permission before contacting someone whose details were shared.
Say thank you
Thank the person who made the introduction. If you offer a referral incentive, explain its terms clearly and check any rules that apply to your business.
Your one thing today
Write a two-sentence introduction a happy customer could forward to a friend.
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